When we say DNA, we are talking about the cornerstone of our work, passion and values. It is from the DNA that everything we do – from communication and service, to interior design and experiences – originates. As a hotel, our most important job is to ensure that our guests have the best experience and that what we say is in line with what we do. We ensure this by making sure that our values permeate the work in all departments, and that it is not just written words on a piece of paper, but that it is a natural part of our daily work. Our employees are passionate about their work, and the passion make the service for our guests extra special.
The DNA dictates the values.
The values dictates the passion.
What ‘Mindful Hospitality’ means to us, is that every single guest who comes in through our doors feels that there is a focus on them, their needs and their unique experience. The hotel industry is called a ‘hospitality’ industry, but it is not a given. When we add ‘mindful’ in front, it is our way of cementing our value and vision of being aware of the very guest we are facing, looking the guest in the eye and being present.
With our location in the heart of Copenhagen, we are surrounded by the buzz of the city life, experiences and activities, but for us it is important that when the guest books a stay at Copenhagen Admiral Hotel, it is a haven and free space to do and be what they want. The old warehouse with high ceilings has a special atmosphere that lets you relax and we always work actively to give our guests a place to breathe, enjoy their time and pamper themselves.
‘Make the ordinary a little more extraordinary’
Going from ‘ordinary’ to ‘extraordinary’ is a focus we have in all parts of our daily work. Everything from the food and the little smile in passing, to the meeting and interaction with the local life that surrounds us. The guest experience and the personal contact are always in the forefront – whether it is online or offline. Our vision of the extraordinary is part of everything we do.